Who we are:
Our website address is https://heidihoe.com and we are located in the United States. If you have questions about deleting or correcting your personal data, or have any privacy-specific concerns please send us an email at firstname.lastname@example.org any time.
What personal data we collect and why we collect it:
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Creating an account: When you create an account, we will store your name, shipping address (if any), email, which will be used to populate the checkout for future orders in our store and to populate the comments if you leave any comments on the website.
Who we share your data with:
We share information with Tawk.to in order to enable the use of the contact form and the live chat widget. We share website usage data with Google for the purpose of gathering statistical data for website analysis. We share an anonymized string created from your email address with Gravatar so we can display your avatar when you leave any comments on the website if you’re using their services. We share usage information pertaining to interaction with embedded content by third parties. If you purchase items from our store we share data required to complete the purchase transaction with our payment processor Verotel.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. We retain analytical data monitoring overall website performance used to improve our services for 26 months. We retain customer purchase orders for 10 years.
What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data:
Visitor comments may be checked through an automated spam detection service.
How we protect your data:
We take reasonable precautions to maintain the security of any information obtained from and about you. We provide you with secure encrypted web pages throughout our website to ensure your data is protected and secured during transmission. We maintain your personally identifiable information in a reasonably secure manner including storing such information behind firewalls. We monitor all hardware and software ensuring all updates and patches are installed promptly to guard against any potential security vulnerability. We require strong passwords for all accounts created and provide you with a password strength tool to assist you. We require confirmation when changing email addresses and provide notifications of change to the former address.
What data breach procedures we have in place:
In the event of a data breach all possible measures will be taken to protect personal data and all affected parties will be notified.
What third parties we receive data from:
We receive statistical data from Google as it relates to the use of our website. This data does not contain any personal information and we use it to improve our services. We receive statistical data from our advertisers. This data does not contain any personal information and we use it to improve our marketing strategy and to track sales. We receive your personal data thru Tawk.to when you communicate with us by use of the contact form or live chat widget. Tawk.to is the conduit facilitating the communication. We receive your avatar from Gravatar so it can be displayed when you leave any comments on the website. If you purchase items from our store we receive your personal data from Verotel so we can complete your order. Payment is handled by Verotel and we never receive your payment method details since we have no need for this information.
What automated decision making and/or profiling we do with user data:
We do not employ any automated decision making or engage in any automated profiling based on user data.
In the event that we and/or our units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of this website may continue to use your personal information as set forth in this policy.